Fulfillment Policy

Shipping & Delivery

Titrace ships research-use products with a documentation-first workflow. Orders are reviewed for product availability, destination restrictions, and fulfillment requirements before dispatch.

Processing time

Most in-stock orders are prepared within 1-3 business days after payment confirmation and internal review. Large quantity or special-document requests may require additional handling time.

Delivery time

Estimated transit time depends on destination, carrier route, customs processing, and local delivery conditions. Support can provide the available shipping options before order confirmation.

Documentation

When available, batch records, COA references, product identifiers, and packing details can be reviewed with support. Documentation availability may vary by SKU and batch.

Research-use notice

Products supplied by Titrace are intended for laboratory research use only. They are not sold for human or veterinary use, diagnosis, treatment, or consumption.

Order support

If you need a carrier update, invoice detail, or documentation check, contact Titrace support with your order number, SKU, quantity, and destination country.