Privacy & Data

Privacy Policy

Titrace collects and uses customer information only for store operation, order handling, support, compliance review, and communication related to research-use product supply.

Information we collect

We may collect contact details, shipping information, order records, payment confirmation data, support messages, and technical information needed to operate and protect the website.

How information is used

Information is used to process orders, respond to inquiries, review fulfillment feasibility, provide customer support, maintain records, improve site performance, and comply with applicable requirements.

Sharing and service providers

Information may be shared with payment, logistics, hosting, analytics, compliance, or support service providers when necessary to operate the store and fulfill requests.

Customer choices

Customers may contact support to request access, correction, or deletion of personal information where applicable and legally permitted.

Security

Titrace uses reasonable operational safeguards to protect information, but no online system can guarantee absolute security.